KreditBee

BPO Process

Check with seller / month
Chithode, Tamil Nadu, India BPO Jobs Active
Actively Hiring Chithode Full Time
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Job at a Glance

Category
BPO Jobs
Location
Chithode, Tamil Nadu, India
Salary
Check with seller
Job Type
Full Time
Company
KreditBee
Status
Open & Active

Job Description

Responsibilities Of Candidate Include
• Calling and visiting customers
• Collect payment
• Demonstrates ownership to resolve challenging customer issues, escalating

when necessary.
• Call customers with overdue accounts.
• understand and explain benefits of repayment and credit history of

customer.
• Correct customer misunderstanding on product policy and terms.
• Set up payment plan and follow-up schedule.
• Educate customer on consequences for late payment.
• Escalate difficult or unusable case to team leaders.
• Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 2+ Years

Location- KR Puram, Bangalore

Skills:- Voice processing, Communication Skills and Payments
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