Hotel Front Office Executive | |WXU578

- Greets, registers, and assigns rooms to guests.
- Issues room key to guest.
- Responsible for proper key control and other security measures.
- Answers telephone in absence of telephone operator.
- Transmits and receives telephone messages and sets up guests’ wake-up calls.
- Date stamps, sorts, and racks incoming mail and messages.
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
- Computes bill, collects payment, and makes change for guests.
- Makes and confirms reservations.
- Posts charges such as room, food, liquor, or telephone, to guest folio.
- Makes restaurant, transportation, or entertainment reservations for guests
- Deposits guests’ valuables in hotel safe or safe deposit box.
- Checks out guests and inquires about their stay.
- Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
- Actively builds awareness of the Brand to guests.
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
- Confers and cooperates with other departments as needed to ensure coordination of activities.
- Works toward a +0% walk-in conversion rate goal.
- Ensures Inn compliance of all company policies and procedures.
- Adheres to all safety procedures and informs management of any unsafe conditions.
- Attends meetings and training as requested.

Other duties may be assigned based on company needs.

More information about this Hotel Front Office Executive Job

Please go through the below FAQs to get all answers related to the given Hotel Front Office Executive job

1. What are the job requirements to apply for this Hotel Front Office Executive job position?

- Ans: A candidate must have a minimum of fresher as an Hotel Front Office Executive

- What is the qualification for this job?

- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BHM

- What are the salary requirements for this job?

- Ans: The salary range is between 12000 Monthly. The Salary will depend on the interview. This Hotel Front Office Executive is a Full Time in Trichy/Tiruchirapalli.

- What is the hiring Process of this job?

- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

- This Hotel Front Office Executive is a work from home job?

- Ans: No ,its not a Work from Home Job.

- How many job vacancies are opening for the Hotel Front Office Executive position?

- Ans: There are immediate 1 job openings for Hotel Front Office Executive in our Organisation