Front Office Executive|Store Executive

Company Description
• Prama and its Group businesses have been active in the Hospitality segment in the Business, B plus L and resorts and F and B for the Groups captive hotels and third party Hotel chains.
• The Group started with and have remained in the integrated affordable and in the first class Hospitality to enable guests across mid segment to enjoy facilities without excesses that cush guests and travellers do not need.
• From bringing brands such as Tune Hotels and later Mango, IStay and Apodis we have constantly evolved and pre COVID had 27 operating Hotels and servicing F and B across 3-4 chains.
• The Group backed by Prama and co investors over time invested USD 12-13 million in the businesses and despite setbacks have stayed independent
• With the complexity brought about by the growth in the Hospitality markets the group restructured Hotel/Stay management businesses
• The outcomes of the restructuring have resulted in a strong cooperative Operating and Management Hotel business with its own and partner brands
• The Operating and Management company manages over 50+ Hotels across 5 brands and their respective sub brands Pan India including brands
• A strong National team has over 1500 personnel directly deployed across our Hotels
• ISPL and its investors are leading the resurrection of the brands and become a people first organisation to ensure that the guests/travellers recall the brand
• Several of our junior level start positions have grown to manage Hotels as GM's with low attrition
• Our recruitment policy is based on reskilling and training manpower and our package includes insuring the Health of the manpower and close dependents.
• Recruitment is a mix of experience and those starting their journey afresh in the hospitality and general management segment

Role Description

This is a full-time on-site role as a Front Office Executive located in Hyderabad. As a Front Office Executive, you will be responsible for managing and coordinating front desk activities, including handling inquiries, welcoming guests, managing reservations, and providing excellent customer service. You will also assist with administrative tasks and ensure a smooth and efficient operation of the front office.

Qualifications
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Proficiency in Microsoft Office Suite
• Customer service-oriented mindset
• Ability to work well in a team
• Prior experience in a similar role is preferred