Team Lead

Responsible for management and oversight of Order to Cash processes as part of the shared service organization to ensure generation, dispatch and revenue assurance in a timely & accurate manner as per defined process and guidelines

Area of Responsibility

Billing Processing
• Monitor preparation and dispatch invoices for all branches from AR Module
• Resolve escalated issues related to differential cases (temporary/ additional services, ad-hoc services, Events/Exhibitions etc.)
• Review and ensure updation of all differential case invoices in AR Module
• Participate in investigation to resolve escalated customer issues and correspond with customers (if required)
• Provide approval for write-off of uncollectible balances as per guidelines

Revenue Assurance
• Monitor and review timely receipt reconciliation against invoices
• Review adjustment in the system in case of excess payment, deduction by client etc. resolve any escalated issues
• Ensure updation of requited documents (TDS certificates etc.) received from client as per process
• Periodically review client account and highlight disputed cases
• Liaison as required with legal department in case of defaulter clients and cheque bouncing cases

MIS and Reporting
• Periodically review monthly movements in client accounts
• Review reports for the order to cash process – outstanding report, credit report etc.
• Facilitate audit process and plan corrective action on any issue highlighted by audit team

Job Responsibility:

Core Competencies
• Awareness of market environment
• Delivering strategy
• Driving change
• Leading people
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and co-operating

Functional Competencies
• Knowledge of working in ERP finance module
• Knowledge of financial accounting
• Knowledge of financial statutory guidelines related to billing (taxes etc.)

The Ideal Candidate:

Education - CA/ MBA finance/ ICWA

Relevant Experience
• Minimum 3-5 years of overall experience in finance. Incase of MBA it is minimum 5yrs, incase of CA /ICWA, it can be 3yrs
• Minimum 3 years of relevant experience in centralized finance transactions across a large organization is preferred
• Experience in handling transactions is preferred