Holiday inn express San Diego downtown

Hotel Front Desk Agent

Check with seller / month
San Diego, California, United States Hotel Active
Actively Hiring San Diego Full Time
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Job at a Glance

Category
Hotel
Location
San Diego, California, United States
Salary
Check with seller
Job Type
Full Time
Company
Holiday inn express San Diego downtown
Status
Open & Active

Job Description

Job description
We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:
• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​Qualifications:
• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
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