Process trainer | BPO GFL Recruitment Private Limited

Process Trainer-Quality & Training

Location: Mohali (Onsite)

Education And Skills
• Graduate/Post-graduate in relevant field.
• Min 2-3 years of process trainer or relevant experience.
• Professional & committed to work.
• Complete knowledge of the training domain in the Data Annotation field.
• Good knowledge of Data Labelling & Data Annotation
• Should have good knowledge regarding all sorts of training tools, methodology/feedback

delivery/BQM/TNI & etc.
• Should know Data Annotation/AI/ML/Data Processing/Data Labelling.
• Well Versed with 2D/3D photos & panoramas AI & Annotation Tools.
• Able to understand the instructions & able to convey the same to users.

Job Description

Role & responsibilities
• Create comprehensive training materials covering transaction monitoring, data processing, and

quality assurance.
• Conduct regular training sessions for new hires and ongoing training for existing team members.
• Educate team members on the importance of accurate data labeling and its impact on machine

learning model performance.
• Provide detailed guidelines and hands-on training to ensure high labeling accuracy.
• Stay informed about the latest developments in data processing and quality assurance.
• Revise training materials to incorporate new standards, technologies, and best practices.
• Assess the effectiveness of training programs through feedback, assessments, and performance

metrics.
• Make necessary improvements to training approaches and materials based on evaluation results.
• Foster a culture of continuous learning and improvement within the team.
• Collaborate with quality analysts and other stakeholders to identify training needs and address skill

gaps.
• Maintain detailed records of training sessions, participant progress, and feedback.
• Report on training outcomes and suggest actionable insights for improving quality assurance

processes.

Skills: training,data processing,quality assurance,bpo