Front Office Executive | Receptionist at Suraksha Diagnostic | Tamluk| West Bengal

Job Requirements

Job Title: Front Office Executive / Receptionist at Suraksha Diagnostic - Tamluk, West Bengal

Location: Tamluk, West Bengal, India

Salary: Competitive, commensurate with experience

Qualification: Minimum of a high school diploma or equivalent; Bachelor's degree in any field preferred

Work Experience: 0-2 years of experience in a similar role

Job Description:

Suraksha Diagnostic is seeking a friendly and organized Front Office Executive / Receptionist to join our team in Tamluk, West Bengal. As the first point of contact for our patients and visitors, you will play a crucial role in ensuring a positive experience. You will handle various administrative tasks, manage patient appointments, and provide excellent customer service. Your professionalism and attention to detail will contribute to the smooth operation of our diagnostic center.

Responsibilities:
• Greet patients and visitors with a warm and welcoming demeanor.
• Manage the front desk operations, including answering phone calls and directing inquiries.
• Schedule and confirm patient appointments efficiently.
• Maintain accurate patient records and update information as needed.
• Assist patients with registration and ensure all necessary forms are completed.
• Handle billing and payment processing for services rendered.
• Coordinate with medical staff to ensure timely and accurate patient care.
• Maintain a clean and organized reception area.
• Address patient concerns and escalate issues to the appropriate personnel.
• Provide general administrative support to the diagnostic center team.

Requirements:
• Minimum of a high school diploma or equivalent; Bachelor's degree preferred.
• 0-2 years of experience in a similar role, preferably with Suraksha Diagnostic.
• Excellent communication and interpersonal skills.
• Proficient in using computer systems and office software.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information with discretion.
• Customer-focused attitude with a friendly and professional demeanor.
• Ability to work independently and as part of a team.

Benefits:
• Competitive salary package offered by Suraksha Diagnostic.
• Opportunities for career growth and development within Suraksha Diagnostic.
• Positive and supportive work environment at Suraksha Diagnostic.
• Access to continuous training and professional development programs provided by Suraksha Diagnostic.

Join Suraksha Diagnostic as a Front Office Executive / Receptionist and be a part of a dedicated team committed to providing excellent patient care in Tamluk, West Bengal. Apply now to contribute to the efficient operation of our diagnostic center and help us enhance patient satisfaction.