Software Engineer

Job Purpose

As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements and developing innovative solutions to onboard multiple business verticals, in partnership with solution architects.

Duties And Responsibilities
•  As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements.
•  Collaborate with Cross-functional tech. teams to callout integration dependencies and negotiate development plan
•  Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
•  Review the User Stories created by the Product managers in Azure board and make sure the acceptance scenarios are clearly defined and communicated for development
•  Convert acceptance scenarios to functional and non-functional test cases
•  Engage in user acceptance testing and prioritize and expedite P1 bugs
•  Educate & enable campaign team to effectively run campaigns by using existing functionalities and rules
•  Conduct daily systems KPI reporting to maximize effectiveness and troubleshoot problems
•  Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system APIs and infrastructure
•  Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs
•  Managing user stories on Azure Board
•  Proper documentation of all solution & deliverables
•  Adhering to all BFL compliance requirements

Key Decisions / Dimensions
•  Preparing data structure
•  Recon of various data set

Major Challenges
•  Keeping up to date with the latest technology
•  High volume transaction management and application support
•  Handling Production issues and responsible to communicate to business teams
•  Conduct systematic Root Cause Analysis
•  Maintaining the system uptime to 100%

Required Qualifications And Experience
•  Qualifications

BE / B.Tech / M.Tech / PG in technology from a reputed institute with 2-4 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management
•  Work Experience

Experience of 2 – 4 years (E3)
•  Mandatory Skills (tasks may differ basis the below mentioned skill sets)

Must Have
•  2+ years of proven experience in the capacity of Business or Product analyst, ideally from Payments or other customer facing high volume transacting ecosystem
•  Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure
•  Very strong vendor partner management skills
•  Possess excellent communication skills and effectively interacts at all levels
•  Strong bias for action & driving results in a high-speed, high-performance environment
•  Ability to work on projects with rapidly evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating results