Technomine BPO Private Limited •
IT Support Engineer
₹ Check with seller / month
✓ Actively Hiring
📍 Ahmedabad
💼 Full Time
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Job at a Glance
- Category
- BPO Jobs
- Location
- Ahmedabad, Gujarat, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Technomine BPO Private Limited •
- Status
- Open & Active
Job Description
We are looking for a qualified VoIP network engineer to oversee the installation and management of our VoIP network. In this role, you will be responsible for designing and deploying enterprise solution architecture, coordinating installations and migrations, and managing SLAs for IP telephony applications. You may also be required to troubleshoot LAN and WAN hardware systems and respond to customer inquiries.
To ensure success as a VoIP network engineer, you should have advanced knowledge of VoIP networking systems, excellent troubleshooting skills, and knowledge of internet security. A top-class VoIP network engineer will be able to design and deploy the perfect networking system to meet the current and future networking needs of our company.
VoIP Network Engineer Responsibilities:
Meeting with IT managers to determine the companys networking needs.
Analyzing existing VoIP networks and computer systems.
Developing architecture plans for voice and data services.
Installing network hardware modules including IP and PBX communication servers.
Designing and implementing Cisco Unity systems.
Troubleshooting VoIP network issues.
Analyzing and upgrading network security systems and protocols.
Adding network users and managing company permissions.
Optimizing network installations for future expansion.
Training staff on network and system protocols.
VoIP Network Engineer Requirements:
Bachelors degree in information technology, computer science, or a similar field.
Previous experience working as a VoIP network engineer.
In-depth knowledge of VoIP systems and IP Protocols.
Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
Detailed knowledge of network security systems and software.
Good project management skills.
Familiarity with WAN and LAN systems.
Excellent troubleshooting skills.
Advanced written and verbal communication skills.
Server Management:
o Install, configure, and maintain servers (Windows/Linux).
o Monitor server performance and ensure system availability and reliability.
o Perform regular system updates and patches.
o Manage server backups and disaster recovery plans.
Network Administration:
o Configure and maintain network devices (routers, switches, firewalls).
o Monitor network performance and troubleshoot network issues.
o Ensure network security and compliance with company policies.
o Manage VPNs and remote access solutions.
o Monitoring Multiple Internet Lines.
o Internet Bandwidth Shaping.
User Support:
o Provide technical support to internal staff.
o Troubleshoot and resolve hardware and software issues.
o Manage user accounts, permissions, and access controls.
Security Management:
o Implement and maintain security protocols and measures.
o Monitor and respond to security incidents and breaches.
o Conduct regular security audits and vulnerability assessments.
o Ensure compliance with data protection regulations.
System Monitoring and Maintenance:
o Implement and manage monitoring tools for servers and networks.
o Perform regular system maintenance tasks.
o Ensure system backups are performed regularly and data integrity is maintained.
Software Management:
o Install, configure, and maintain software applications.
o Manage software licenses and ensure compliance.
o Monitor and optimize software performance.
7. CCTV Surveillance:
o Implementing and managing the IT aspects of a CCTV surveillance system.
Access Control Systems:
o Installation & Maintenance of access Control Systems.
o _ Integration with ESSL systems._
o _ User management in ESSL Systems. _
Job Types: Full-time, Permanent
Benefits:
Food provided
Provident Fund
Shift:
Night shift
US shift
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have experience in VOIP
Experience:
total work: 4 years (Required)
Shift availability:
Night Shift (Required)
Work Location: In person
Expected Start Date: 16/08/2026,
To ensure success as a VoIP network engineer, you should have advanced knowledge of VoIP networking systems, excellent troubleshooting skills, and knowledge of internet security. A top-class VoIP network engineer will be able to design and deploy the perfect networking system to meet the current and future networking needs of our company.
VoIP Network Engineer Responsibilities:
Meeting with IT managers to determine the companys networking needs.
Analyzing existing VoIP networks and computer systems.
Developing architecture plans for voice and data services.
Installing network hardware modules including IP and PBX communication servers.
Designing and implementing Cisco Unity systems.
Troubleshooting VoIP network issues.
Analyzing and upgrading network security systems and protocols.
Adding network users and managing company permissions.
Optimizing network installations for future expansion.
Training staff on network and system protocols.
VoIP Network Engineer Requirements:
Bachelors degree in information technology, computer science, or a similar field.
Previous experience working as a VoIP network engineer.
In-depth knowledge of VoIP systems and IP Protocols.
Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
Detailed knowledge of network security systems and software.
Good project management skills.
Familiarity with WAN and LAN systems.
Excellent troubleshooting skills.
Advanced written and verbal communication skills.
Server Management:
o Install, configure, and maintain servers (Windows/Linux).
o Monitor server performance and ensure system availability and reliability.
o Perform regular system updates and patches.
o Manage server backups and disaster recovery plans.
Network Administration:
o Configure and maintain network devices (routers, switches, firewalls).
o Monitor network performance and troubleshoot network issues.
o Ensure network security and compliance with company policies.
o Manage VPNs and remote access solutions.
o Monitoring Multiple Internet Lines.
o Internet Bandwidth Shaping.
User Support:
o Provide technical support to internal staff.
o Troubleshoot and resolve hardware and software issues.
o Manage user accounts, permissions, and access controls.
Security Management:
o Implement and maintain security protocols and measures.
o Monitor and respond to security incidents and breaches.
o Conduct regular security audits and vulnerability assessments.
o Ensure compliance with data protection regulations.
System Monitoring and Maintenance:
o Implement and manage monitoring tools for servers and networks.
o Perform regular system maintenance tasks.
o Ensure system backups are performed regularly and data integrity is maintained.
Software Management:
o Install, configure, and maintain software applications.
o Manage software licenses and ensure compliance.
o Monitor and optimize software performance.
7. CCTV Surveillance:
o Implementing and managing the IT aspects of a CCTV surveillance system.
Access Control Systems:
o Installation & Maintenance of access Control Systems.
o _ Integration with ESSL systems._
o _ User management in ESSL Systems. _
Job Types: Full-time, Permanent
Benefits:
Food provided
Provident Fund
Shift:
Night shift
US shift
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have experience in VOIP
Experience:
total work: 4 years (Required)
Shift availability:
Night Shift (Required)
Work Location: In person
Expected Start Date: 16/08/2026,
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