Customer Care Service

M
Mattrixx India


Work from Home ll Data Entry Operator ll Part time/ Full Time ll
Mattrixx India • Jaipur, Rajasthan • via Foundit.in
5 days ago
Full–time
No Degree Mentioned
Apply directly on Foundit.in
Apply on Adzuna
Apply on Kit Job
Job description
We Mattrixx India is hiring candidates for Data Entry Operators for our upcoming project. We require passionate and professional candidates for this post. We offer various types of data entries work: a) E-book Typing b) Excel numeric c) Manual form fillingRoles and Responsibilities: 1) You have to type the exact data whichever is provided to you. 2) You have to manage and arrange it in professiona...
Show full description
Report this listing

Reliance Jio


Customer Care Service
Reliance Jio • Navi Mumbai, Maharashtra • via Instahyre
Full–time
No Degree Mentioned
Apply on Instahyre
Job description
RELINACE Jio is urgently hiring Customer Service Representatives for their inbound process, offering the opportunity to work from home. As a Customer Service Representative, you will be responsible for addressing inbound customer inquiries, concerns, and requests related to telecommunications services, products, and offerings. This role requires you to have a smartphone for accessing necessary tools and systems to assist customers effectively.

Responsibilities:
• Handle inbound customer queries, issues, and requests promptly and professionally.
• Provide accurate information about Reliance Jio products, services, and promotions.
• Assist customers with troubleshooting technical issues related to mobile devices, network connectivity, and applications.
• Document all customer interactions and transactions accurately in the designated systems.
• Escalate unresolved issues to appropriate departments for further investigation and resolution.
• Follow up with customers to ensure their concerns are addressed satisfactorily.
• Adhere to company policies and procedures while delivering exceptional customer service.
• Maintain a positive and empathetic attitude while interacting with customers.

Requirements:
• Minimum educational qualification: 12th Pass.
• Excellent communication skills in English (both verbal and written).
• Ability to work independently and efficiently from a remote location.
• Proficiency in using smartphones and computer applications.
• Strong problem-solving skills and attention to detail.
• Prior experience in customer service is a plus but not mandatory.