Hato Hone St John
Emergency Medical Dispatcher | Call Handler
₹ Check with seller / month
✓ Actively Hiring
📍 Mount Wellington
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Telecaller
- Location
- Mount Wellington, Auckland, New Zealand
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Hato Hone St John
- Status
- Open & Active
Job Description
Take emergency calls and provide calm, empathetic, and efficient assistance to callers in highly stressful and sensitive situations
Collect and input crucial information quickly & accurately into our ProQA system which will help prioritise and dispatch the appropriate medical resources
Often deal with emergency situations such as scripted instructions for CPR, child birth and bleeding control.
Maintain professionalism and composure under pressure, ensuring a high standard of service delivery is provided consistently
24/7 service with shift work including nights, this can fall on weekends, public holidays, christmas and birthdays
Understanding that you will not be able to find out the outcome of the patient and move onto another call quickly
Collect and input crucial information quickly & accurately into our ProQA system which will help prioritise and dispatch the appropriate medical resources
Often deal with emergency situations such as scripted instructions for CPR, child birth and bleeding control.
Maintain professionalism and composure under pressure, ensuring a high standard of service delivery is provided consistently
24/7 service with shift work including nights, this can fall on weekends, public holidays, christmas and birthdays
Understanding that you will not be able to find out the outcome of the patient and move onto another call quickly
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