Concessions Officer

Full job description
Department of State Growth
Transport and Infrastructure Services
Road User Services
Applications must be submitted by Sunday 08 September, 2026 11:55 PM
Position details
Applications close:
Sunday 8 September, 2026 11:55 PM AEST
Award/Classification:
Tasmanian State Service Award - General Stream Band 3
Salary:
$72,605.00 to $78,481.00 per annum
Employment type:
Fixed-term, flexible, Fixed-term, full-time
Region:
South
Location:
Hobart
Job description:
To provide support to the Concessions Coordinator through the effective and efficient administration of the various Passenger Transport concessions schemes, and identify opportunities to improve delivery.
We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.

Period of Appointment
Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for 12 months.

Duties
Assess and action applications, prepare payment files where required, and exercise initiative and judgement in applying work practices to resolve day-to-day issues for various Passenger Transport concession schemes in accordance with current policy and guidelines.
Liaise with, and provide timely and accurate information to clients, peak client groups, medical/allied health practitioners, taxi operators and various other stakeholders in relation to Passenger Transport concession issues.
Undertake research, reviews, and provide input into Passenger Transport concession process and policy development. Prepare reports and provide recommendations in relation to Passenger Transport concessions.
Identify potential areas of non-compliance or breaches of concession schemes. Participate in routine and compliance audits in areas of high risk. Construct appropriate reports with recommendations and implement changes to ensure compliance.
Prepare routine correspondence and maintain appropriate filing systems, both hardcopy and electronic as required.