Work Group Officer | Customer Service

Full job description
INFORMATION FOR APPLICANTS

Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fourth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing and transport. The Goulburn Valley is often referred to as 'The Food Bowl of Australia' as around 25% of the total value of Victoria's agricultural production is generated in this area.

Greater Shepparton has a population of approximately 65,000, and an expenditure budget in excess of $118 million. The population is culturally diverse with +.+% of residents being born overseas. The area has excellent education, recreation, cultural, social and health facilities and tourism is a developing focus for the region.

Work Group Officer – Customer Service


Salary: $68,560.+6 per annum
Closing: Friday 6 September 2026
Full time - Permanent

An exciting opportunity exists to join the Aquamoves team in the full time position of Work Group Officer – Customer Service.

Presenting excellent customer service skills and a background in financial operations, the position plays a key role in providing leadership, staff training and motivation to ensure that the Department delivers services which are of the highest standards in regional Victoria.

Within a fast paced environment and as part of a dynamic team, the position further plays a key support role to the Centre Manager and Coordinator team to ensure the ongoing development, operations and future planning to best meet the health and wellbeing needs of the community.

For further information about this position, please contact Vanessa Loverso, Customer Service Coordinator on (03) 5832 +402.

Note: This position is subject to a 6 month qualifying period in accordance with the Fair Work Australia minimum employment period. During the qualifying period employees will be provided with appropriate on-going induction, support, assistance, resources and training to enable them to meet the required performance standards for the position.

First Nations people are encouraged to apply.

Please note that applications which do not specifically address the Key Selection Criteria detailed in the position description will not be considered.

All applications must be submitted to the Council by the closing date shown on the advertisement.