Business Development Manager

Full job description
Crystal Disability and Nursing Services is a dedicated NDIS provider offering individualized, person-cantered care. Our team, composed of experienced nursing and disability support professionals, is committed to empowering individuals with disabilities, promoting their independence, and enhancing their quality of life. We are passionate about delivering exceptional, tailored care and support to meet each person’s unique needs.

We are seeking a dedicated and compassionate Intake and Business Development Lead to join Crystal Disability and Nursing Services. This role will involve developing a network of disability service providers, raising awareness about our services, and promoting greater engagement and inclusion for NDIS participants and individuals with disabilities. The position is key to expanding our reach and enhancing our service offerings.

We are offering:

Friendly and supportive environment

Opportunity to join and play a vital part in a successfully growth of the company.

Immediate start available

Career progression and development

Tools of the trade- Laptop, mobile

Flexible working support

Duties and responsibilities include, but are not limited to:

Develop and execute strategies to grow Crystal Disability and Nursing Services client base and expand service offerings.

The position of intake and Business Development Lead is responsible for the growth of new client acquisition.

Developing and cultivating relationships with internal and external stakeholders.

Maintain and enhance strong relationships with existing clients, ensuring their ongoing satisfaction and engagement.

Conduct market research to identify trends, opportunities, and competitive threats.

Be responsible for primarily growing and developing our client base

Ownership of new client intake and working with various external stakeholders until client is fully transitioned into the business.

Serve as a key representative at industry events, conferences, and networking functions, showcasing our services and values.

Implementing marketing and communication strategies to promote the disability support business, including the creation of marketing contents, social media campaigns, and advertising.

Monitoring and reporting on key performance indicators and business analytics to the management

Developing and implementing strategies to achieve the business goals.

Prepare monthly reports as directed by management

All other duties as directed by Senior Management

The ideal candidate will have experience and skills as follows:

A minimum of 2 years of Experience as Business Development Manager or a similar role in Disability industry

Relevant Diploma or tertiary qualification preferred

Proven experience to develop professional relationships that lead to business growth through new clients and client retention

Strong understanding of NDIS frameworks, particularly in relation to SIL, respite care, and in-home support services.

Job Type: Casual

Pay: $36.00 – $44.00 per hour

Expected hours: 24 – 32 per week

Benefits:

Professional development assistance
Work from home
Schedule:

8 hour shift
Work Location: Hybrid remote in Beckenham, WA 6107

Expected Start Date: 05/0+/2026