Clinic Receptionist

Job description
As a Clinic Receptionist (or Patient Services Executive as we’ll call you), you’re an ambassador for Care Fertility in all of your interactions, whether it’s meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to enquiries.

Delivering first-class service to everybody is second nature to you, you’re friendly, passionate and positive. You deliver a memorable experience of all our patients.

You have great attention to detail and you demonstrate this when you’re registering new patients, or inputting their data on our systems – everything is done accurately.

It’s essential that you’ve got outstanding customer service skills and you’ve worked in a reception/front of house role with high value customers. Your communication skills are exemplary, you’re polite, courteous and helpful to patients at all times.

Location

This is a full-time role working on a rota between 08:00-17:30, Mon-Fri, based at our Cardiff clinic (Rhodfa Marics, Ynysmaerdy, Ely CF72 8XL).

In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
• Salary of £23,000
• 33 Days annual leave (inc. public holidays)
• Pension scheme
• Life assurance
• A range of other benefits including retail discounts, a wellbeing hub, holiday trading.

About Us

Care Fertility is the UK’s most trusted fertility specialists with over 25 years' experience making family possible for everyone.

Care Fertility is a national network of clinics across the UK, bringing world-class treatments directly to our clients. Our passionate teams deliver personalised treatments and support our clients every step of the way.

Our mission is to make family possible for everyone; through compassion, collaboration and expertise.

Our Promise; We are putting the care into fertility. We promise to do everything in our power to make our clients' dream come true. We will make them feel seen, heard, and supported every step of the way.

We are always looking for amazing people to join our team and join us on our mission.

This post is subject to an enhanced DBS check.

Click APPLY now to join Care Fertility.