Billing and Admin Advisor

Job description
Billing and Admin Advisor (Cash)

£23,400 to £25,000 pro rata plus great benefits (Work Level 6C)

Part time - 30-hours per week

Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and coming into the office generally a Tuesday, but this is subject to change and business requirements (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We’re looking for a Billing and Admin Advisor to join the Record to Report team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day’.

As a Billing and Admin Advisor at Co-op, we’ll look to you to perform daily admin tasks and make sure that everything is completed accurately and on time. You’ll be an integral part of the team, and be responsible for identifying, preparing and allocating incoming payments. If you can bring us the skills we’re after, we can offer you the opportunity to build your career and gain great exposure to lots of different parts of a business that always puts people at the heart of its strategy.

What you’ll do
• Accurately post cash to AR customer accounts
• Be responsible for the timely and accurate preparation of monthly ACRs
• Respond to any queries in the shared inboxes working to 5 day service level agreement
• Support with admin tasks across the wider team
• Be learning our current system and then work to support the team as we move to the new system SAP S4 HANA

This role would suit people who have
• Previous Order to Cash experience
• Experience working in a shared services environment
• The ability to work accurately to deadlines
• Great written and verbal communication skills
• An eagerness to learn

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.

Please note that we may close applications for this role early.