Housekeeper

Job description
Job Title

Position (job title): Housekeeper

Reports to: Housekeeping Manager / Assistant Manager / Supervisor

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: flexiable hours available

Benefits:

Apprenticeship and other development opportunities.

Share of gratuities.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 185 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular location for weddings.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas with further plans to redevelop and expand throughout 2026 and 2026 increasing the number of Bedrooms, an additional fine dining restaurant, self-contained Golf facilities, as well an opulent new Spa with state-of-the-art facilities.

Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.

Main duties and purpose of the role:
• Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitising bathrooms, removing rubbish, etc. Liaising with the supervisor when rooms are ready for guests.
• Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap.
• Minimise waste in all cleaning areas.
• Cleaning, vacuuming, dusting, mopping public areas, such as corridors.
• Returning and restocking cleaning cart at shift end.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Report repairs or unsafe conditions to Supervisor.
• Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour.

The above is a non exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.