Business Analyst

Experienced Business Analyst required for a 12 month contract based in Canberra, hybrid opportunity.

Requirements:

Acquire and apply extensive knowledge of business operations and enterprise applications to review and map business processes and elicit business requirements for systems development and enhancement.
Experience in understanding and leveraging the capabilities of Salesforce.
Lead business design activities including workshop facilitation, stakeholder interviews and deliver engaging presentations (including showcases) to communicate ideas and solutions clearly to stakeholders with varying levels of understanding.
Analyse, interpret and compose business rules and requirements into functional specifications, acceptance criteria and other technical documents including offering specialist advice in the context of the solution design and business process improvement.
Ability to capture the holistic picture of all enquiries and complaints workflows across current channels.
Prepare, document and quality review workflows for new or enhanced systems through conducting robust requirements elicitation, systems investigation, and SME engagement.
Advise on methods to improve processes and remove non-value add activities.
Skills Required:

Experience reviewing and mapping business processes and elicit business requirements for systems development and enhancement.
Experience in understanding and leveraging the capabilities of Salesforce.
Strong ability to lead business design activities to communicate ideas and solutions to stakeholders with varying levels of understanding. Excellent presentation, verbal communication, workshop facilitation and writing skills.
Experience analysing, interpreting and composing business rules and requirements into functional specifications, acceptance criteria and other technical documents including offering specialist advice in the context of the solution design and business process improvement.
Demonstrated ability to advise on methods to improve processes.
Role particulars:

Submission due: Monday 1+th August 2026

Duration: 02/0+/2026 - 02/0+/2026

Extension/s: None

Security clearance: Active Baseline clearance is essential

Location: Canberra, A.C.T

Working arrangements: Opportunity to work flexibly, with a hybrid mix of office based and Work from Home. Successful applicants must be available to work in the Gungahlin ACT office for a minimum of 2 days per week and be able to attend on additional days that may be reasonably required.



If you meet these requirements the time to apply is now! Alternatively contact Shakira on 02 6257 8888.