Director of Operations

Qualifications
The successful candidate will be based at our offices in the greater Charlotte, NC, but also spending time in the field with your team
This person will be someone who has experience increasing efficiencies while tying in Operations, Logistics, and Service
At least 5 years of managing a national technical team within customer support of medical industry
Someone who has experience tying in Operations, Logistics, and Service
Hands on management experience within customer support
Understanding of complex technical information- Medical Hardware and Software
Experience working with hardware and software development teams
Excellent communication skills
Benefits
Salary $100,000 - $150,000 per year
Competitive base salary and overall compensation package
Full benefits Medical, Dental, Vision
Generous PTO, vacation, sick, and holidays
Life Insurance coverage
401 (K) with generous company match
Responsibilities
This role will be responsible for all things relating to post sale support in the region
Your team will include both workshop repair technicians and field service engineers
This person will be managing 15 Employees, which will be a mix of in house service professionals and Field Service Engineers
Job description
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Job details

A Charlotte, NC based Medical company is searching for a Director of Operations as they continue to grow.

This Jobot Job is hosted by Chris Smouse

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $100,000 - $150,000 per year

A Bit About Us

A Charlotte, NC based Medical company is searching for a Director of Operations as they continue to grow. This role will be responsible for all things relating to post sale support in the region. Your team will include both workshop repair technicians and field service engineers. This person will be managing 15 Employees, which will be a mix of in house service professionals and Field Service Engineers. The successful candidate will be based at our offices in the greater Charlotte, NC, but also spending time in the field with your team.

This person will be someone who has experience increasing efficiencies while tying in Operations, Logistics, and Service.

This is a predominantly onsite role in Fort mill, SC.

Why join us?

What We Offer
• Competitive base salary and overall compensation package
• Full benefits Medical, Dental, Vision
• Generous PTO, vacation, sick, and holidays
• Life Insurance coverage
• 401 (K) with generous company match

Job Details

The ideal candidate will have
• At least 5 years of managing a national technical team within customer support of medical industry
• Someone who has experience tying in Operations, Logistics, and Service
• Hands on management experience within customer support
• Understanding of complex technical information- Medical Hardware and Software
• Experience working with hardware and software development teams
• Excellent communication skills

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Want to learn more about this role and Jobot?

Click our Jobot logo and follow our LinkedIn page!