Job Description
Progressive Insurance
Administrative Assistant Lead - Legal | Highland Heights, OH, USA
Progressive Insurance • Highland Heights, OH, United States • via EFinancialCareers
6 hours ago
Full–time
No Degree Mentioned
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Qualifications
This role requires a high level of organization, attention to detail, and the ability to manage multiple priorities in a fast-paced legal setting
Candidates must reside within a reasonable driving distance of the office they support
High school diploma/GED equivalent or higher and a minimum of 5 years administrative experience which includes overseeing the work of others
Benefits
$25.10 - $27.88/hour
Gainshare bonus up to 16% of your eligible earnings based on company performance
401(k) with dollar-for-dollar company match up to 6%
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Responsibilities
As an administrative assistant lead - legal , you will play a crucial role in our House Counsel office by overseeing the workflow and processes of our dedicated administrative support group
Your primary responsibilities will include distributing new cases to the support staff, assisting with pleadings and discovery follow-up, and processing any overflow of incoming mail
You will also be tasked with completing detailed reports, providing valuable insights to improve our operations
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Job description
Administrative Assistant Lead - Legal
Join Forbes' 2026 Best Employer for Diversity!
As an administrative assistant lead - legal , you will play a crucial role in our House Counsel office by overseeing the workflow and processes of our dedicated administrative support group. Your primary responsibilities will include distributing new cases to the support staff, assisting with pleadings and disco...
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Commonwealth of VA Careers
Dispute Resolution Specialist
Commonwealth of VA Careers • Richmond, VA, United States • via Virginia Jobs - Virginia.gov
21 hours ago
Full–time
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Qualifications
Qualified candidates should have knowledge and experience in customer service, consumer protection laws, and ADR techniques; well-developed oral and written communication skills; and demonstrated success and experience in the resolution of complaints using ADR methods
Candidates also should have a proven ability to work efficiently in a fast-paced environment and to interact effectively with a diverse workforce and the general public
Although Supreme Court of Virginia certification in General District Court mediation is not required, successful candidates must be willing to obtain General District Court mediation certification within two years of employment and maintain this certification
Benefits
Hiring Range: Commensurate with Experience
Pay Band: UG
Responsibilities
This individual will utilize alternative dispute resolution (ADR) skills to assist consumers and businesses in the resolution of consumer complaints that do not allege violations of law
Duties include resolving disputes between consumers and businesses through use of appropriate ADR methods, including facilitation, conciliation, and mediation; managing assigned caseload in an effective and efficient manner; and providing consumer education where appropriate
This individual will report to the Manager of the Dispute Resolution Unit and collaborate with other members of the Consumer Protection Section, including attorneys and investigators
Routine interaction with state/federal officials, businesses, and the general consuming public is required
Job description
Title: Dispute Resolution Specialist
State Role Title: Dispute Resolution Specialist
Hiring Range: Commensurate with Experience
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: www.oag.state.va.us
Recruitment Type: General Public - G
Job Duties
This individual will utilize alternative dispute resolution (ADR) skills to assist consumers and businesses in the resolution of consumer complaints that do not allege violations of law. Duties include resolving disputes between consumers and businesses through use of appropriate ADR methods, including facilitation, conciliation, and mediation; managing assigned caseload in an effective and efficient manner; and providing consumer education where appropriate. This individual will report to the Manager of the Dispute Resolution Unit and collaborate with other members of the Consumer Protection Section, including attorneys and investigators. Routine interaction with state/federal officials, businesses, and the general consuming public is required.
Minimum Qualifications
• Qualified candidates should have knowledge and experience in customer service, consumer protection laws, and ADR techniques; well-developed oral and written communication skills; and demonstrated success and experience in the resolution of complaints using ADR methods.
• Candidates also should have a proven ability to work efficiently in a fast-paced environment and to interact effectively with a diverse workforce and the general public.
• Proficiency using personal computers is required, and a solid working knowledge of Microsoft Word, Excel, and databases is preferred.
Additional Considerations
• Preferred candidates will possess a B.A. or B.S. college degree in business administration, public administration, political science, government, economics, or a related field; or the equivalent combination of experience, training, and education in ADR.
• Although Supreme Court of Virginia certification in General District Court mediation is not required, successful candidates must be willing to obtain General District Court mediation certification within two years of employment and maintain this certification.
Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Help Personnel email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: Human Resources
Phone: 804-786-2071
Email: helppersonnel@oag.state.va.us
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-501+.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2026- February 2+, 2026, can still use that COD as applicable documentation for the Alternative Hiring Process.
