NTT DATA
Desktop Support Engineer
₹ Check with seller / month
✓ Actively Hiring
📍 Sydney
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- BPO Jobs
- Location
- Sydney, New South Wales, Australia
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- NTT DATA
- Status
- Open & Active
Job Description
Acts as a primary POC for a site for client
Be a contributing member of the EUC Team providing support to End Users in a Client Environment.
Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same.
Work on Day to Day Incident Resolution & Request Fulfilment aligned to ITIL Framework
Involved with IMAC-D ( Install, Move, Add, Change & Decommission / Disposal) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. This will be physical movement of assets as well as on Database in the system.
Learn new and emerging technologies as needed, guided by business requirements
Be a contributing member of the EUC Team providing support to End Users in a Client Environment.
Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same.
Work on Day to Day Incident Resolution & Request Fulfilment aligned to ITIL Framework
Involved with IMAC-D ( Install, Move, Add, Change & Decommission / Disposal) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. This will be physical movement of assets as well as on Database in the system.
Learn new and emerging technologies as needed, guided by business requirements
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