Housekeeping Supervisor

Qualifications
Previous experience in housekeeping supervision
Exceptional interpersonal skills
Excellent written and verbal communication
Good time management and organizational skills
Conflict resolution experience
Patience and good listening skills
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
Employer Provided Uniforms
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities
The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team
Supervises housekeeping staff as duties are being performed
Supervises the duties and tasks of laundry staff
Stocks and maintains supply rooms; orders supplies according to a budget
Receives, processes, and handles guest complaints in regard to housekeeping services
Ensures that rooms are kept clean and free from hazards
Ensures that all common areas are kept clean and free from hazards
Organizes all staff during the day and hosts daily meetings with housekeeping staff
Assists guests with questions and basic requests
Provides a high level of customer service at all times; remains professional
Trains new housekeepers and support staff
Meets with company officials regularly in order to provide progress reports and address issues
Job description
We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Responsibilities:
• Supervises housekeeping staff as duties are being performed
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms; orders supplies according to a budget
• Receives, processes, and handles guest complaints in regard to housekeeping services
• Ensures that rooms are kept clean and free from hazards
• Ensures that all common areas are kept clean and free from hazards
• Organizes all staff during the day and hosts daily meetings with housekeeping staff
• Assists guests with questions and basic requests
• Provides a high level of customer service at all times; remains professional
• Trains new housekeepers and support staff
• Meets with company officials regularly in order to provide progress reports and address issues

Qualifications:
• High School Diploma/GED a plus but not required
• Previous experience in housekeeping supervision
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Good time management and organizational skills
• Conflict resolution experience
• Patience and good listening skills

Benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.