vmysmartpros

NTT Data | BPO Customer Care Voice Associate | New Orleans| LA

Check with seller / month
Aberdeen, Washington, United States BPO Jobs Active
Actively Hiring Aberdeen Full Time
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Job at a Glance

Category
BPO Jobs
Location
Aberdeen, Washington, United States
Salary
Check with seller
Job Type
Full Time
Company
vmysmartpros
Status
Open & Active

Job Description

Qualifications
1 year of Customer Service in a medical office or hospital
1 year of computer experience with Windows PC apps
1 year of work from home experience
5 more items(s)
Responsibilities
Job Role includes provider's inquiring about current insurance coverage, previous insurance coverage, copays, deductibles, claim questions including claim status, claim payments, claim denials, etc.
Evaluate basis of their quality (as measured by the monitoring of recorded calls), their productivity, their accuracy of information and their attendance and punctuality
Responsible for compliance with all laws and regulations related to the conduct of our business including following all HIPAA guidelines and procedures
13 more items(s)
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