RemoteVA
Customer Service Representative | QuickBooks Online Experience
₹ Check with seller / month
✓ Actively Hiring
📍 Clear, Alaska
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Work from home
- Location
- Clear, Alaska, Alaska, United States
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- RemoteVA
- Status
- Open & Active
Job Description
RemoteVAPH is seeking a dedicated and experienced Customer Service Representative with a strong background in QuickBooks Online. This is a full-time remote position, offering you the flexibility to work from anywhere, with working hours from Monday to Friday, + am - 5 pm EST.
Job Description:
• Provide exceptional customer service, ensuring all customer inquiries and issues are resolved promptly and professionally.
• Handle billing inquiries and processes, including invoicing, payment processing, and account reconciliations.
• Manage phone communications efficiently, answering calls, addressing customer concerns, and directing calls to the appropriate departments as needed.
• Maintain accurate records of customer interactions and transactions, using QuickBooks Online for all billing and financial tracking.
• Collaborate with other team members using Trello to manage tasks, projects, and workflows.
• Continuously strive to improve customer satisfaction by identifying areas for process improvement and implementing best practices.
Job Description:
• Provide exceptional customer service, ensuring all customer inquiries and issues are resolved promptly and professionally.
• Handle billing inquiries and processes, including invoicing, payment processing, and account reconciliations.
• Manage phone communications efficiently, answering calls, addressing customer concerns, and directing calls to the appropriate departments as needed.
• Maintain accurate records of customer interactions and transactions, using QuickBooks Online for all billing and financial tracking.
• Collaborate with other team members using Trello to manage tasks, projects, and workflows.
• Continuously strive to improve customer satisfaction by identifying areas for process improvement and implementing best practices.
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