Commercial Service Professional

Your Responsibilities as a Commercial Appliance Service Professional

As a Commercial Appliance Repair Technician, you are crucial in delivering excellent service through high-quality maintenance and repair services for our commercial clients’ appliances. Your primary responsibilities include:
• Diagnose and Repair: Identify and fix issues with commercial appliances and refrigeration systems.
• EPA Seal System Compliance: Ensure all repairs and maintenance adhere to EPA regulations and standards.
• Provide Estimates: Offer accurate cost estimates for repairs.
• Customer Communication: Clearly explain the services needed to business clients.
• Manage Parts: Order parts and ensure efficient use of company materials.
• Collect Payments: Handle payment collection for completed work.

What You Need to Succeed:
• Exceptional Customer Service: You are the face of the company, delivering a great customer experience with professionalism and expertise.
• Problem Solving: Transition smoothly from diagnosis to solution, helping clients understand what needs to be done to resolve their issues quickly.
• Quality of Work: Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.
• Efficiency: Be efficient with your time and repair speed to meet all client needs for the day.
• Punctuality and Reliability: Be available and on time, as clients rely on your prompt service.
• Attention to Detail: Maintain a clean and organized work environment and ensure accurate completion of client information and reports.
• Ongoing Learning: Stay updated on new commercial appliances and features, taking advantage of training opportunities to expand your knowledge and skills.

Job Requirements:
• Education: High school diploma or equivalent.
• Licensing: Valid driver’s license and clean driving record.
• Certification: EPA Seal System Certification is required.
• Experience: Previous experience of one year or more in commercial appliance repair is a plus!

Benefits & Pay:
• Compensation: $25.00 to $35.00 per hour, based on experience, plus bonuses and commissions.
• Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.
• Paid Training: Access to Mr. Appliance Academy to advance your skills and knowledge.
• Incentives: Generous bonuses and incentive pay for hard work.
• Perks: Company vehicle and iPad provided.
• Paid Time Off: 10 days of PTO per year.
• Team Environment: Enjoy working in a fun and supportive team culture.

If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Commercial Appliance Repair Technician with EPA Seal System Certification could be your future!

Apply today!