Digital Experience Content Coordinator | BIG WX

DX Coordinator - Play (8 month secondment)

Hybrid working available, based in Surry Hills
An Incredible opportunity to be part of the key growth channel for Big W
Inclusive culture with a focus on creating genuine career opportunities
BIG W X


The BIG W X Team is made up of an innovative and forward-thinking bunch representing one of Australia's biggest retailers. We partner across our ecosystem to fuel our digital transformation journey.

We welcome challenges and co-create solutions to deliver consistently good customer experiences. We come from diverse backgrounds, but share a common purpose to make a real difference for our families.

The Role


We have an exciting permanent full-time opportunity for a Digital Experience & Content Coordinator to join our Ecom Trade and Digital Experience team for a 8-month secondment.

This role is based in Sydney and will be offering the flexibility and hybrid ways of working.

What you'll do:


As a Content Coordinator for BIG W X, you will be responsible for managing the integrity of all online content for products.

The day to day role will require you to:

Produce digital product content that is inspiring, accurate and supports brand principles and SEO principles;
Source product details (including title, description, imagery, features and benefits) from our Commercial team and suppliers;
Manage the data flow and product entry for products into our product database, and onto the website;
Partner with our Marketing Content Producers to manage the process of product samples for photography, and maintain accurate image flow;
Partner with our legal and compliance teams to understand consumer laws in relation to content, and to ensure our online content meets those requirements;
Be the digital representative in post implementation reviews and range health check meetings;
Understand and work within disciplined ways of working to ensure timelines are met, stakeholders are engaged appropriately and processes are efficient and effective.

What you'll bring:


Keen on the opportunity? Let's talk about your skills now!


You will be a digital natural, ready to bring our online offering to life through the execution of online content that inspires customers. You'll have strong written and communication skills, have an amazing eye for details, and be looking for an entry level role to launch your career in the digital space.


The Digital Experience & Content Coordinator brings the BIG W digital offer to life through the execution of content that inspires customers, driving customer conversion and sales growth.
As an inclusive, team-first company, our people are at the core of everything we do. As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. We value diversity and aim to create a vibrant and inclusive workforce which reflects the communities we serve.