Front Desk Executive

• Build and maintain relationships with internal and external customers.
• Monitor registration and admission standards followed by the team and submit reports as required
• Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
• Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
• Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
• Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
• Responsible for identifying critical areas in the front office & OPD operations and resolving all major and minor discrepancies.
• Updating new tie-ups as part of business relations.
• Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
• Regular updates to be provided to the team members.
• Ensuring that the team is skilled, competent and motivated to perform its duties.
• Ensure adequate manpower at all counters
• Qualification must be any UG or PG Degree
• Female only
• Working on weekends is mandatory and can avail week offs on any one weekday.
• Having experience in Hospitals or Healthcare, Skin or Hair Clinic, Fitness & Wellness, Hotel industry will be an added advantage
• Should be strong & fluent in Communication and must be strong in conversion
• having experience in Tele calling or Customer Service Executive will be an asset.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:
• Day shift
• Weekend availability

Application Question(s):
• Willing to work on weekends
• Fluency in Communication in English

Education:
• Bachelor's (Required)

Experience:
• total work: 2 years (Required)
• Front desk: 2 years (Required)

Language:
• English (Required)
• Hindi (Required)

Work Location: In person

Expected Start Date: 01/10/2026