Business Administration Assistant

Job description
Action is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and agency workers to share this commitment.

Overview

We are seeking a Business Administrator to join our team and support the smooth operation of our office. The ideal candidate will be organised, detail-oriented, and proficient in various administrative tasks.

Business Services Duties:.

General & Regular Office Duties:
• INFO inbox – responding to and forwarding all e-mails and calls from this inbox
• Company stationery orders
• Opening and distribution of mail
• Looking after any visitors arriving at HQ
• Ordering cleaning products and kitchen items (tea, coffee, milk etc)
• Looking after the calendars for the meeting rooms at HQ, ordering catering where necessary, making sure rooms are set up and cleared down
• Looking after the Action Housing property files – each of the properties we own or lease has a paper file which should always be up to date and any correspondence/info received should be scanned onto the system and then filed away. This includes new and renewed leases between Action and a Landlord.
• Processing referrals
• Liaising with Concept for photocopier/printer contract – ordering toner, submitting meter readings and reporting faults etc
• Looking after the ‘Neighbourly’ account – surplus food collections for our various services
• On-Call Rota – keeping it up-to-date, arranging cover and updating the system when necessary
• Fleet vans – liaising with the supplier, booking repairs, services and MOT’s, keeping track of mileage and inspections etc
• Liaising with the office cleaning contractor – providing feedback and communicating with our various offices to ensure standards are being met
• Social Media – providing content (good news stories, client engagement activity, job vacancies and National events/awareness days) for our LinkedIn and Facebook pages and connecting with relevant agencies and companies along the way.
• Website management – ensuring our website is always up-to date and home page is populated with all of the above. Liaising with the host/designer.
• Intranet Management – keeping it up-to-date, adding new content etc
• Management of various contracts to include (but not limited to) Biffa Waste Management, Cathedral Hygiene & TV licensing
• Any other duties as requested by your Line Manager or Head of Dept.

Skills
• Strong organisational skills
• Proficient in Microsoft Office Suite
• Excellent phone etiquette
• Prior experience in an administrative role is advantageous
• Experience with Microsoft Word, Excel, Outlook & Calendars.
• Knowledge/use of social media such as LinkedIn, Facebook etc
• Great interpersonal skills - face to face with internal & external customers and good telephone manner
• Good level of clerical/admin skills – composing letters and reports, filing, scanning docs etc
• The ability to be organised and prioritise a busy workload
• Confidence to work on own initiative when necessary
• Full driving licence and Business Insurance

Job Types: Full-time, Permanent

Salary: £23,055.00-£25,055.00 per year

Benefits:
• Casual dress
• Free parking
• On-site parking
• Sick pay
• 35 days annual leave including bank holidays - 2 days allocated by the business between Christmas and new year

Schedule:
• Monday to Friday

This role is subject to a standard DBS check, and a full UK licence, access to a vehicle and business insurance