Hotel Receptionist

Job description
PREM Group are seeking a receptionist to join the team at Premier Suites, George Square

Company Description

PREM Group is the parent company to Premier Suites, managing over 50 properties across Europe, including Premier Suites Glasgow, located right in the heart of the city at George Square. We are a people-centred business. Our team are the heart of the organisation. We strive to achieve a culture across the Group whereby everyone feels valued and inspired to give of our best. We aim to create a positive environment that is both enjoyable for our team to work in and special for our guests who stay with us.

About Premier Suites Glasgow

Premier Suites is a high end serviced apartment brand, owned and managed by PREM Group. We pride ourselves in our key city locations around Ireland, England, Scotland, Belgium and the Netherlands. Being a part of the Premier Suites team is to be a part of an exceptional hospitality experience enjoyed by a wide variety of guests from those who are on city breaks to those who stay with us for an extended period of time while working away from home. Our 45 spacious, modern apartments offer guests the perfect alternative to a hotel in Glasgow city.

Role Description

This is a full-time on-site role for a Hotel Receptionist located in George Square, Glasgow. As Premier Suites receptionist you will undertake many tasks that are typically associated with general hotel receptionist duties, such as managing reservations, handling phone enquiries, and creating a warm and friendly atmosphere for our guests. Daily tasks include greeting guests, handling reservations, providing assistance, and being a front face for the Premier Suites team.

Qualifications, skills and experience

We are seeking someone who enjoys being part of a team. We are very focused on providing opportunities for our team to learn and develop their skills, and as such full training is provided, but previous experience in a reception role in a hotel would be a great benefit for this position.
• Interpersonal Skills: Excellent communication and customer service skills
• Receptionist Duties: Experience in front desk operations and guest services
• Reservations: Ability to manage and coordinate hotel bookings
• Warm communication style
• Strong organizational skills and attention to detail
• Previous experience in the hospitality industry is important

We would love to hear from you!