Altruist Technologies Pvt Ltd
Customer Relations Specialist
₹ Check with seller / month
✓ Actively Hiring
📍 Bangalore
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Work from home
- Location
- Bangalore, Karnataka, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Altruist Technologies Pvt Ltd
- Status
- Open & Active
Job Description
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Customer Relations Specialist
Altruist Technologies Pvt Ltd
HSR Layout, Bengaluru/Bangalore
₹14,000 - ₹23,000 monthly
Fixed
₹14000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Freshers only
Basic English
Job Details
Interview Details
Similar Jobs
26 applicants
Benefits include: PF
Job Description
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Jobs
Career Compass
Community
Free job alerts on WhatsApp
Contact us
Download Apna app
Login
Customer Relations Specialist
Altruist Technologies Pvt Ltd
HSR Layout, Bengaluru/Bangalore
₹14,000 - ₹23,000 monthly
Fixed
₹14000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Freshers only
Basic English
Job Details
Interview Details
Similar Jobs
26 applicants
Benefits include: PF
Job Description
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
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