Support Lead

Innovative Talent Solutions


Support Lead
Innovative Talent Solutions • Pune, Maharashtra • via LinkedIn
7 hours ago
Full–time
No Degree Mentioned
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Job description
Company Overview

Innovative Talent Solutions is a specialized recruitment firm based in Delhi/NCR with a dedicated team of professionals from reputed organizations. We provide customized manpower solutions to various industries, ensuring superior performance and high levels of truthfulness and speed. Our services extend to the United States of America as well. Our core focus is on sourcing competent candidates and placing them in the right jobs. With a small team of 2-10 employees, our headquarters is located in New Delhi, and we belong to the Recruitment and HR industry.

Job Overvie

wWe are seeking a Workday Support Lead to join our team on a remote basis. This mid-level position is based is Remote Working and offers the flexibility to work remotely. The ideal candidate should have relevant experience in Workday configuration and recruitment, with strong skills in customer support and project management

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Qualifications and Skil
• lsExperience in workday configuration to handle system changes and updates effectivel
• y.Proficiency in providing customer support to address and resolve client issues promptl
• y.Ability to manage projects and deliver results within set timelines and scop
• e.Excellent communication skills to interact with clients and team members clearly and efficientl
• y.Strong analytical thinking to assess complex scenarios and derive actionable solution
• s.Adept problem-solving skills to identify issues, determine causes, and implement effective resolution
• s.Experience in remote collaboration to work seamlessly with a distributed tea
• m.Recruitment experience (Mandatory skill) for sourcing and placing the right candidates in various role

s.
Roles and Responsibilit
• iesLead and manage the Workday support team to ensure efficient resolution of issu
• es.Configure the Workday system to meet client specifications and requiremen
• ts.Provide exceptional customer support to address and resolve client inquiries and concer
• ns.Manage multiple projects, ensuring timely delivery and adherence to project sco
• pe.Communicate effectively with clients, team members, and stakeholders to ensure alignment and transparen
• cy.Analyze complex problems and develop strategic solutions to address th
• em.Collaborate remotely with team members to drive successful project outcomes and improvemen
• ts.Utilize recruitment experience to source, identify, and place suitable candidates in various roles within the organization and for clien

ts.