Food and Beverage Apprentice | Hilton London Metropole Hotel

Job description
Food and Beverage Apprentice – Hilton London Metropole Hotel

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE

As a Food and Beverage Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for hospitality!

Benefits and Pay
• £12.50 per hour
• Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
• Free meals on duty
• Holiday: 28 days including bank holidays (increasing yearly)
• Pension scheme
• High street discounts: with Perks at Work
• Grow your career and Personal Development: programmes designed to support your career
• 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
• Dedicated 1-2-1 support throughout your apprenticeship
• Functional Maths and English skills offered alongside the programme

What will I be doing?

A Food and Beverage Apprentice will be required to undertake all reasonable duties as assigned by the Supervisors and Managers. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Taking and delivering food and drinks orders
• Contribute to high levels of customer service
• Manage customer relations when necessary
• Comply with and have full knowledge of regulations regarding Health and Safety
• Undertake any reasonable duties that may be assigned by the senior manager in the hotel
• Complete all aspects of the training programme

What are the desired skills?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Maintain a positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Ability to work on your own or in teams
• The ability to deal with enquiries in a professional and polite manner
• A passion for hospitality and guest service
• Willingness to learn
• The ability to stay calm under pressure
• Excellent grooming standards
• Ability to work in a fast-paced environment

It would be advantageous in this position for you to demonstrate the following capabilities and

distinctions:
• Ability to work in shifts and especially evenings shift.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company

Exact Location: 225 Edgware Road, London, England, W2 1JU, United Kingdom