Java support Engineer

Qualifications
3 to 5 years of experience in production support role on applications based on Java/J2EE
Should have at least 2 years of experience in L2/L3 support role
Working knowledge in database (PL/SQL, Query writing)
Experience in GIT for source code management
Experience in operations & ticket resolution (incident management)
Experience in in Technical concepts, Analytical and Problem-solving skills
Responsibilities
Level 2 application support for JAVA, J2EE, Spring Boot, WebLogic, Open Shift Container
Monitor production jobs and environment, on-call rotation
Incident triage, assignment & resolution
Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems
Documents, tests (unit and integration), implements and provides on-going support for the applications
Application monitoring and preventive maintenance
Weekly status and SLA reporting
Analyze, troubleshoot and resolve complex production application defects
Perform minor application upgrades / enhancements
Support infrastructure maintenance / validation
Support disaster recovery testing / validation
Job description
Role: Application Support Consultant (L2 & L3)

Location : Plano TX- onsite – 5 days working from office mandatory

Type : Fulltime

Responsibilities:
• Level 2 application support for JAVA, J2EE, Spring Boot, WebLogic, Open Shift Container
• Monitor production jobs and environment, on-call rotation
• Incident triage, assignment & resolution
• Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems.
• Documents, tests (unit and integration), implements and provides on-going support for the applications.
• Application monitoring and preventive maintenance
• Weekly status and SLA reporting
• Analyze, troubleshoot and resolve complex production application defects
• Perform minor application upgrades / enhancements
• Support infrastructure maintenance / validation
• Support disaster recovery testing / validation

Technical Skills:
• 3 to 5 years of experience in production support role on applications based on Java/J2EE
• Should have at least 2 years of experience in L2/L3 support role
• Working knowledge in database (PL/SQL, Query writing)
• Experience in GIT for source code management
• Experience in operations & ticket resolution (incident management)
• Experience in in Technical concepts, Analytical and Problem-solving skills