Festival Box Office Technology Manager

ImagineX Productions is working to scan all of the tickets for attendees of the Albuquerque International Balloon Fiesta. We are looking to build a team of Registration Managers that support the leadership of the over 1,200 volunteers that are at the event working to scan tickets and operate the multiple Box Offices.

General Duties
• Understand Box Office Technology for the event
• Support the leadership of volunteers
• Be point of contact for your location and Box Office Flow
• Be the liaison with Tech Lead as needed
• Attend planned staff meetings
• Complete daily reports
• Manage daily setup and strike of scan stations using electric carts and other equipment.
• Understand when to go to your supervisor for help and be ready to communicate that need if necessary.

Experience and Skills Required
• Box office/ticketing/reservation experience
• Knowledge of Ticketing systems
• Previous experience leading teams in high stress environments
• Excellent communication skills and collaborative work ethic
• Experience providing exemplary customer service and ability to handle stressful situations cool, calm, and collected
• Ability to maintain self-assurance and level-headedness at all times and know when to turn to a supervisor if you cannot perform the job duties

Work Environment / Physical Demands

The descriptions provided here reflect the typical characteristics and demands of the work environment that an employee would experience while effectively fulfilling the core responsibilities of this position. We ensure reasonable provisions to empower individuals with disabilities to carry out these critical tasks.

In the course of executing their duties, employees will predominantly be seated; however, they will also engage in activities that require manual dexterity, such as manipulating objects, tools, or controls. This role demands the ability to reach, communicate verbally, and hear effectively. Employees are expected to lift or move items weighing up to 50 pounds routinely. The position necessitates a range of visual proficiencies, including but not limited to, near and distant vision, discerning colors, peripheral vision, depth perception, and focusing adjustments.

The typical noise level of the work setting is moderate. However, there might be instances where sound levels surpass 100 db. Rest assured, we prioritize the safety of our employees' hearing.

These statements aim to capture a broad overview of the position's general scope and expectations. It doesn't provide an exhaustive detailing of all tasks, responsibilities, and required skills.

Locations
• Albuquerque, New Mexico

Work Period and Hours
• We need team members from 10/5 - 10/13
• We have early morning shifts, and afternoon/evening shifts, each being about 5-7 hours with long breaks through out the day.

Compensation
• Starting at $25 Per Hour and commensurate with experience
• We have lodging options for those who can travel

How to Apply

Please fill out an application here, and we will be in touch - https://imaginexproductions.com/join-the-imaginetwork/#join

Email:

If you have any questions, please email team@imaginexstaffing.com