HR Services Assistant

Job description
We're looking for two excellent administrators to join our Team and support our onboarding and Helpdesk function

HR Services Assistant

12 month Fixed Term Contract

Location: Northampton (Office Based)

Salary: From £23,2+5 per annum

Hours: Full-time 37.5 hours per week

1 x Helpdesk Administrator

1 x Onboarding Administrator

Do you want the opportunity to gain experience and thrive in a fast paced, friendly and supportive environment, which will shape your career within Human Resources? Do you want to be a part of a Charity which promotes wellbeing, gives hope and enables recovery? If so, then we would love to speak to you about our latest career opportunity.

Working at St Andrew’s Healthcare

St Andrew’s Healthcare is a charity providing specialist mental healthcare services. We work in partnership with a number of NHS, voluntary, educational and research organisations to deliver a range of specialist inpatient and community mental healthcare services, education and research that helps to improve the lives of people with complex mental health needs.

You’ll find a welcoming, inclusive culture here, inspired by the shared values of our team. Everyone has their part to play in the amazing work we do – you’ll have every opportunity to get what you want from your career.

The Role

HR Services Assistant - Helpdesk

You will be the first point of contact for all types of HR queries from managers and employees. We want you to focus on timely resolution or reallocation of queries relating to many HR processes for example: HR statutory checks, reference requests, planned absences (e.g. maternity leave), and contractual changes. You will understand when to escalate queries, and will recognise that this role has particular importance in delivering a consistent positive employee experience. All whilst ensuring that our records are maintained effectively and are compliant with the relevant protocols.

HR Services Assistant -OnBoarding

St Andrews HR Shared Services team are looking to recruit an administrator providing support for starters, leavers, lifecycle changes and statutory checks in relation to DBS, right to work, professional memberships. You will be maintaining a database of employee records for a particular service area, ensuring accurate and timely processing of information. The role has particular importance in delivering a positive employee experience and ensuring that our records are maintained effectively and are compliant with the relevant protocols.

Build On Your Experience

You will already have experience in a similar administrative environment, have a high degree of accuracy, attention to detail and used to delivering great customer service while meeting tight deadline. 

Previous experience of using SAP, or a similar HR system will be very beneficial, but not essential.  Strong experience of word and excel is desirable, and you must be able to multitask and prioritise your workload effectively, be a good communicator and team player with the confidence to work with people at all levels.

Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day

Rewards

We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 35 days annual leave (including bank holidays), increasing to 41 after 10 years' service; Life cover; Our newly launched Electric Car scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.

Closing Date: 25th September 2026