ServiceNow | Business Systems Analyst

Role: ServiceNow - Sr. Staff Business Systems Analyst

Location: India(Remote)

Experience: 6+ years

Job Description:
• The ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements.
• The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification.
• The ServiceNow Business Analyst possesses sound foundational and technical knowledge of the ServiceNow platform and applications, a detailed understanding of the business users represented, and the ability to describe business and user requirements in a manner that enables system administrators, application developers, and quality assurance engineers to understand and estimate the relative effort, and deliver business functionality.

Responsibilities may include the following:
• You will represents project stakeholders throughout planning, development, and release processes
• You will own the relationship with project stakeholders and requestors to identify, model, and document business, process, and data requirements
• You wil provide training to stakeholders and requestors on various uses of the ServiceNow platform
• You will work with Platform Support and Development teams to develop level-of-effort and release estimates
• You will support the Platform Team in understanding business and test requirements
• You will translate technical complexities to project stakeholders, ensuring understanding of design decisions
• You will chair and coordinate all business stakeholder meetings as well as executive stakeholder meetings
• You will participate and provide input in all architectural processes and discussions
• You will own the business analysis model and consistently drive improvements