UpStream Global Services
Tecnical Support Executive
₹ Check with seller / month
✓ Actively Hiring
📍 Jaipur
💼 Full Time
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Job at a Glance
- Category
- IT Engineer & Developer
- Location
- Jaipur, Rajasthan, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- UpStream Global Services
- Status
- Open & Active
Job Description
Job description
Company Description
Teleperformance India delivers industry-specific contingent staffing resources to support development, improvement, and growth objectives in various project initiatives and industries, including Interactive Marketing/Digital Communications, Energy/Utilities, Scientific/R&D, Telecom/Network Services, and Technology Product Development.
Role Description
This is a full-time on-site role for a Technical Support Executive at Teleperformance India in Jaipur. The Technical Support Executive will be responsible for providing analytical and technical support, troubleshooting customer issues, and delivering exceptional customer service in the technology and telecommunications domains.
Qualifications
WORK LOCATION – JAIPUR
Office Address: Shop No.10, 11, Shipra Path, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020
Eligibility:
• Graduates (Any)
• Fresher & Experienced
• Technical support/troubleshooting experience preferred
• 18 Years to 35 Years
• 100% work from Office
• Flexible to work in all shifts supporting EMEA customers
• Fluent in spoken English (Versant B2) with basic technical knowledge
• Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset.
• Immidate or 15 day joiner
Salary Slab:
• 37.5K Gross per month inclusive of 1500 PLI
• One-time joining bonus of 15,000, payable after 3 months from joining date
Relocation benefits:
• Tarvel tickets will be booked by company
• 14 days of company accommodation
Hours of Operation:
• +.5 hours (8.5 hours of production & 1 hour break)
• Transport provided at odd hours
Training Period: 2 Months
Selection Process: HR Round followed by Ops round and Versant Test
Good to know:
• 5 days working
• Robust growth and internal promotions for high performers
• On floor monthly incentives based on performance
• Analytical Skills, Troubleshooting, and Technical Support skills
• Customer Windows Installation, Confugration, Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to problem-solve and provide effective solutions
• Experience in IT or related technical fields
• Bachelor's degree in Computer Science, Information Technology, or a related field
Company Description
Teleperformance India delivers industry-specific contingent staffing resources to support development, improvement, and growth objectives in various project initiatives and industries, including Interactive Marketing/Digital Communications, Energy/Utilities, Scientific/R&D, Telecom/Network Services, and Technology Product Development.
Role Description
This is a full-time on-site role for a Technical Support Executive at Teleperformance India in Jaipur. The Technical Support Executive will be responsible for providing analytical and technical support, troubleshooting customer issues, and delivering exceptional customer service in the technology and telecommunications domains.
Qualifications
WORK LOCATION – JAIPUR
Office Address: Shop No.10, 11, Shipra Path, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020
Eligibility:
• Graduates (Any)
• Fresher & Experienced
• Technical support/troubleshooting experience preferred
• 18 Years to 35 Years
• 100% work from Office
• Flexible to work in all shifts supporting EMEA customers
• Fluent in spoken English (Versant B2) with basic technical knowledge
• Skill Set required: Technical knowledge, Sales Acumen, Customer Service mindset.
• Immidate or 15 day joiner
Salary Slab:
• 37.5K Gross per month inclusive of 1500 PLI
• One-time joining bonus of 15,000, payable after 3 months from joining date
Relocation benefits:
• Tarvel tickets will be booked by company
• 14 days of company accommodation
Hours of Operation:
• +.5 hours (8.5 hours of production & 1 hour break)
• Transport provided at odd hours
Training Period: 2 Months
Selection Process: HR Round followed by Ops round and Versant Test
Good to know:
• 5 days working
• Robust growth and internal promotions for high performers
• On floor monthly incentives based on performance
• Analytical Skills, Troubleshooting, and Technical Support skills
• Customer Windows Installation, Confugration, Support and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to problem-solve and provide effective solutions
• Experience in IT or related technical fields
• Bachelor's degree in Computer Science, Information Technology, or a related field
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