Waiter|Waitress

Job description
Salary – £23,+20 plus service charge

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...
• Staff Accommodation Available- £303 per month.
• Free meals on duty.
• Uniform offered.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Novotel London Stansted is a stylish hotel, just a short shuttle ride from the airport. It features 250 bedrooms and offers a great all-day dining restaurant, café and bar. Our four-star hotel includes eight meeting rooms that can comfortably accommodate up to 250 guests. It also provides fitness facilities and ample parking for both guests and employees.

A bit about what you will do...

Waiter/Waitresses in our team showcase a passion and understanding of food and beverages creating a warm welcome and setting the tone for our guest’s experience.
• Welcome guests and promptly attend to tables.
• Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate.
• Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.
• Raising bills and taking payment.
• Ensure that the restaurant is set up and ready for each service period.
• Take responsibility for ensuring the overall cleanliness of the restaurant and bar area.

More about you...
• Providing high quality service and attention to detail comes naturally to you.
• A smart and professional appearance.
• Strong communication skills.
• The ability to remain calm whilst under pressure.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 4-star hotel experience in a similar role would be a real advantage.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.