Administration Officer | Central Contact Point

Employment Type: Permanent Full Time Position Classification: Administration Officer Level 4Applications Close: 2 October 2026 – 11:5+pm

Administration Officer - Central Contact PointService Delivery Directorate

About the roleThe Central Contact Point Administration Officer ensures the efficient function of the Central Contact Point regarding information sharing requests, exchange of information and High-risk Birth Alerts as outlined in the Children & Young Persons (Care and Protection) Act 1++8 within Western NSW Local Health District.

This role assists with the planning and organisation of daily activity to promote the smooth operation of the Central Contact Point, including activities such as data base management; processing and monitoring requests within timeframes and deadlines; managing telephone inquiries and email correspondence and liaising with, providing support/ advice to clinicians regarding information exchange requests.

You will be required to perform the necessary functions to ensure that the legal requirements for release of information are met including accessing required Health record systems.

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health. To explore the benefits of a career in our Local Health District, visit the WNSWLHD website.

To apply for this role:

Click ‘Apply’
Create a profile in the Recruitment & Onboarding (ROB) System or sign in using your existing login
Upload your current resume
Answer the selection criteria
Role-related enquiries: Please contact Helen Ferris on 0457 100 or at @health.nsw.gov.au for more information.

Additional information for applicants:

All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position under GSE Rule 26. Where possible, affirmative action will be applied to support employment of eligible persons.

This recruitment may be used to create an Eligibility List for similar roles in the future (ongoing or temporary).
Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.