Senior Administration Officer | Oral Health Fee for Service Scheme Coordinator| post

Full job description
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 5
Remuneration: $73,551.21 - $75,21+.36pa (+ superannuation + salary packaging options)
Location: Dubbo, NSW – Find out more
Hours Per Week: 38
Applications Close: 4 October 2026, 11:5+pm


Oral Health Fee for Service Coordinator
Oral Health Dubbo


About the role

This role will provide a broad range of high-level administrative services to the manager to enable focus on achievement of the unit's program of work and efficient delivery of business operations.

There is quite a bit of autonomy in the role, the successful applicant will deal with a range of stakeholders including the dental contact centre, dental clinic staff and private dental practice staff.

A typical workday will be working from the generic email account to answer enquiries, process vouchers returned for payment, deal with patient queries from the dental contact centre or dental clinic staff and deal with phone calls from private dental practices.


The successful applicant will work closely with the OH Patient Flow Manager, the OH Clinical Director, the OH Waitlist Coordinator, the dental contact centre, and private dental practices.

The successful applicant will be supported in their role by the OH Patient Flow Manager (their direct report) and the OH Clinical Director for all clinical aspects of the position.

To find out more about the role click to view the Position Description

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health. To explore the benefits of a career in our Local Health District, visit the WNSWLHD website.

To apply for this role:

Click ‘Apply’
Create a profile in the Recruitment & Onboarding (ROB) System or sign in using your existing login
Upload your current resume
Answer the selection criteria

Role-related enquiries: Please contact Wendy Hoy on 02 680+ 863 or at Wendy.Hoy@health.nsw.gov.au for more information.

Additional information for applicants:

All suitably qualified Aboriginal people are encouraged to apply for this position. This is a targeted position under GSE Rule 26. Where possible, affirmative action will be applied to support employment of eligible persons.
This recruitment may be used to create an Eligibility List for similar roles in the future (ongoing or temporary).
Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.
To find out more about the remuneration and conditions, visit NSW Public Health System Awards
For more information, visit a Guide to Employment with WNSWLHD