Job Description
Qualifications
Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment
Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks
Strong communication skills for interacting with guests and team members
Basic understanding of safety and sanitation practices
Flexibility to work nights, weekends, and holidays as needed
Working Conditions & Physical Effort
Benefits
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Benefits vary by location
Part-Time Benefits Also Available!
Responsibilities
The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces
They play a key role in ensuring guest satisfaction and a positive guest experience
Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds
Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities
Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas
Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms
Trash Removal: Empty trash bins and replace liners in guest rooms and common areas
Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces
Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel
Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor
Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed
Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures
Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs
Some work is performed in an interior hotel environment with equipment and machines
Job description
Job Overview
The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.
• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.
Skills And Abilities
• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.
Working Conditions & Physical Effort
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Benefits
Benefits for Full Time employees may include:
• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
• Benefits vary by location
Part-Time Benefits Also Available!
EEO/VET/DISABLED
