Job Description
Job description
Company Description
Join us at Accor, where life pulses with passion!
Ibis London Heathrow
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The Talent & Culture Coordinator is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor and team member relations, and training. They assist in the development and formulation of policies, procedures and practices to
support the operational needs of the hotel.
• Oversees the administrative activities of payroll, benefits, legal compliance and
employment law
• Development of Learning and Training budget
• Implements guidelines, policies, and procedures in compliance with corporate direction
• Develop a recruitment/selection strategy and mobility process
• Encourages the development of employees to achieve their highest potential
• Creates and implements an integration and training strategy that brings efficiency to
employee performance
• Supports operations and assists in achieving team member and guest satisfaction goals
• Coaches management on handling and resolving performance issues in the hotel
• Is an integral part of the business team, attends all scheduled meetings and contributes
actively with proper preparation
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental
employees/managers according to company standards
• Effectively communicates with team members
• Anticipates and addresses employee relations matters, responds timely to employee
inquiries and is proactive in promoting team member satisfaction
• Ensures compliance with local health and safety regulations
Send your cv to
sylvie.gallon@accor.com
Qualifications
Your experience and skills include:
Excellent interpersonal and communication skills
Ability to prioritize work in an environment with multiple interests
Ability to handle complex and confidential information with discretion
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
