Metals service center sales| fabrication and processing

Qualifications
We are seeking an experienced and capable sales team member with 5+ years experience in the Steel and Metals service industry
Familiar with structural shapes, sheet and plate in both steel and aluminum
Able to read blue prints and or customer drawings
Proven experience in customer service or a related field
Strong communication skills, both verbal and written
Excellent problem-solving abilities
Ability to analyze customer needs and offer suitable solutions
Knowledge of sales techniques and strategies
Ability to negotiate and manage accounts effectively
Driver's License (Required)
Ability to Commute:
Wasilla, AK ++654 (Required)
Wasilla, AK ++654: Relocate before starting work (Required)
Benefits
This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills while contributing to the success of our team
Pay: $28.00 - $33.00 per hour
Expected hours: 40 per week
401(k)
Employee discount
Health insurance
Health savings account
Paid time off
Compensation Package:
Yearly bonus
8 hour shift
No weekends
Responsibilities
The ideal candidate will be responsible for providing exceptional customer service and support to clients, ensuring their needs are met promptly and professionally
Respond to customer inquiries via phone, email, and in-person
Resolve customer complaints or issues in a timely manner
Maintain a high level of product knowledge to effectively assist customers
Process orders, returns, and exchanges accurately
Collaborate with the sales team to meet customer needs
Utilize software to track customer interactions and provide efficient service
Job description
About us

Weld Air Alaska is a small business in Wasilla, AK. We are professional, agile, and our goal is to sell aluminum and steel, assist customers with steel and aluminum projects.

Our work environment includes:
• Modern office setting
• Job Summary:

We are seeking an experienced and capable sales team member with 5+ years experience in the Steel and Metals service industry. The ideal candidate will be responsible for providing exceptional customer service and support to clients, ensuring their needs are met promptly and professionally.
• Responsibilities:

- Respond to customer inquiries via phone, email, and in-person

- Resolve customer complaints or issues in a timely manner

- Maintain a high level of product knowledge to effectively assist customers

- Process orders, returns, and exchanges accurately

- Collaborate with the sales team to meet customer needs

- Utilize software to track customer interactions and provide efficient service
• Requirements:

-Familiar with structural shapes, sheet and plate in both steel and aluminum

-Able to read blue prints and or customer drawings

- Proven experience in customer service or a related field

- Strong communication skills, both verbal and written

- Excellent problem-solving abilities

- Ability to analyze customer needs and offer suitable solutions

- Familiarity with point of sale software is a plus

- Knowledge of sales techniques and strategies

- Ability to negotiate and manage accounts effectively

This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills while contributing to the success of our team. Apply now to join our dedicated customer service team!

Job Type: Full-time

Pay: $28.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Compensation Package:
• Yearly bonus

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

People with a criminal record are encouraged to apply

License/Certification:
• Driver's License (Required)

Ability to Commute:
• Wasilla, AK ++654 (Required)

Ability to Relocate:
• Wasilla, AK ++654: Relocate before starting work (Required)

Work Location: In person