Front Desk Administrator

Qualifications
Ability to multitask and manage time effectively
Outgoing and vibrant personality
Quick learner that’s able to work independently
Previous administrative/front desk experience
1+ years of experience working in a healthcare administrative setting
1+ years of experience in electronic health records software
Excellent computer skills in Microsoft Suite, including email
Bilingual (English and Spanish) a must
Physical & Rehabilitation Medicine
Benefits
Health insurance
Paid Time Off
Employee perks and discounts (i.e IVs, physical therapy, chiropractic)
Pay: $16.00 - $18.50 per hour
Expected hours: 40 per week
Employee discount
Health insurance
Paid time off
8 hour shift
Monday to Friday
Responsibilities
We are looking for a Front Desk Administrator that will work under the direct supervision of our Practice Manager to help aid the administrative operations of our front desk staff
This position will involve administrative duties vital to the operations and quality of our practice
Answer high volume of phone calls
Schedule patient appointments and complete new patient intake procedures
Distribute forms and paperwork and check them over to ensure that required fields are completed properly
Greet patients and other visitors when they arrive
Collect co-pays, coinsurance and self-pay payments
Complete pre-authorizations and referrals to physicians/imaging
Attend weekly meetings with clinical directors with a focus on practice growth
Manage and implement systems, programs, and processes among the front desk
Manage inventory of necessary office supplies and coordinate reordering
Assist the clinic in managing patient flow: check, check out, recalls, etc
Additional administrative duties
Job description
USA Sports Medicine has numerous cutting-edge facilities in prestigious locations focused on orthopedic and sports physical therapy, post-surgical rehabilitation, return-to-sport recovery, sports chiropractic, chronic pain, injury prevention, car accident and whiplash injuries. We pride ourselves on providing the highest quality of care and creating individualized treatment plans.

We are looking for a Front Desk Administrator that will work under the direct supervision of our Practice Manager to help aid the administrative operations of our front desk staff. This position will involve administrative duties vital to the operations and quality of our practice.

Administrative Responsibilities
• Answer high volume of phone calls
• Schedule patient appointments and complete new patient intake procedures
• Distribute forms and paperwork and check them over to ensure that required fields are completed properly
• Greet patients and other visitors when they arrive
• Collect co-pays, coinsurance and self-pay payments
• Complete pre-authorizations and referrals to physicians/imaging
• Attend weekly meetings with clinical directors with a focus on practice growth
• Manage and implement systems, programs, and processes among the front desk
• Manage inventory of necessary office supplies and coordinate reordering
• Assist the clinic in managing patient flow: check, check out, recalls, etc.
• Additional administrative duties

Qualifications
• Ability to multitask and manage time effectively
• Outgoing and vibrant personality
• Quick learner that’s able to work independently
• Previous administrative/front desk experience
• 1+ years of experience working in a healthcare administrative setting
• 1+ years of experience in electronic health records software
• Excellent computer skills in Microsoft Suite, including email
• Bilingual (English and Spanish) a must

Benefits
• Health insurance
• Paid Time Off
• Employee perks and discounts (i.e IVs, physical therapy, chiropractic)

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:
• Employee discount
• Health insurance
• Paid time off

Medical Specialty:
• Physical & Rehabilitation Medicine

Schedule:
• 8 hour shift
• Monday to Friday

Experience:
• Front desk: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: In person