Call Coordinator

Company Description

Madras Miles is your trusted partner for safe and reliable cab services in South India. We offer a wide range of transportation solutions, from daily commutes to airport transfers, ensuring a comfortable and hassle-free experience for all our passengers. Our professional drivers and well-maintained fleet are dedicated to providing timely and efficient service, making every journey with Madras Miles a pleasant one.

Role Description

This is a full-time remote role for a Call Coordinator. The Call Coordinator will be responsible for managing incoming and outgoing calls, scheduling appointments, maintaining call logs, and providing excellent customer service over the phone.

Qualifications

Strong communication skills and the ability to multitask effectively
Excellent customer service abilities and a friendly demeanor
Proficiency in using call management systems and software
Attention to detail and strong organizational skills
Proficiency in English,Hindi, Kannada & Tamil is required.
Previous experience in a similar role is preferred.
Job Level:

We are only considering interns or candidates with one year of relevant experience.
Must be available to join immediately.
Work from home.
Job Types: Full-time, Internship
Contract length: 3 months

Pay: ₹5,000.00 - ₹8,000.00 per month

Benefits:

Cell phone reimbursement
Work from home
Schedule:

Day shift
Evening shift
Morning shift
Supplemental Pay:

Commission pay
Overtime pay
Performance bonus
Yearly bonus
Ability to commute/relocate:

Hosur, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Language:

Hindi (Required)
Kannada (Required)
English (Required)
Tamil (Required)
Work Location: In person