Bpo|CRM Executive

At TruelyMarry, a leading matrimonial platform, we are looking for talented individuals to join our team as BPO + CRM Executives. If you're eager to work in a dynamic environment and help people find their perfect match, this role is for you! Freshers and experienced candidates are welcome to apply.

Responsibilities:

Handle customer inquiries and provide prompt solutions via calls, emails, and chats.
Maintain a positive relationship with clients, ensuring their satisfaction.
Manage customer profiles and data, keeping everything up to date in the CRM system.
Address any client concerns and resolve them efficiently.
Collaborate with other teams to improve customer experience.
Assist in upselling and cross-selling of services when required.
Requirements:

Must be a graduate.
Excellent communication skills in both English and Hindi.
Strong interpersonal and problem-solving abilities.
Basic computer knowledge (MS Office, CRM systems).
Ability to handle client queries patiently and professionally.
Why Join Us?

Great work environment and opportunities for career growth.
1 Week Training provided for freshers.
Competitive salary and performance-based incentives.
Interested? Apply now and kickstart your career!
For more details, send your CV to hr@truelymarry.com.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Work from home
Schedule:

Day shift
Fixed shift
Supplemental Pay:

Performance bonus
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person

Speak with the employer
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