FreJun
Customer support intern
₹ Check with seller / month
✓ Actively Hiring
📍 Mumbai
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- Work from home
- Location
- Mumbai, Maharashtra, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- FreJun
- Status
- Open & Active
Job Description
Job description
Responsibilities:
• Respond to customer inquiries and provide solutions promptly and accurately through chat-based platforms.
• Deliver excellent customer service by maintaining a positive and professional demeanor.
• Ensure customer satisfaction by addressing concerns, resolving issues, and escalating problems as necessary.
• Convey information, instructions, and explanations to customers effectively.
• Collaborate with team members and cross-functional departments to ensure a seamless customer support experience.
• Adapt to changing priorities and handle multiple tasks simultaneously while maintaining attention to detail.
• Strive for continuous improvement by actively seeking feedback and implementing suggestions to enhance customer support processes.
• Display a high level of empathy and patience in dealing with customer concerns and complaints.
Requirements:
• Strong written communication skills.
Responsibilities:
• Respond to customer inquiries and provide solutions promptly and accurately through chat-based platforms.
• Deliver excellent customer service by maintaining a positive and professional demeanor.
• Ensure customer satisfaction by addressing concerns, resolving issues, and escalating problems as necessary.
• Convey information, instructions, and explanations to customers effectively.
• Collaborate with team members and cross-functional departments to ensure a seamless customer support experience.
• Adapt to changing priorities and handle multiple tasks simultaneously while maintaining attention to detail.
• Strive for continuous improvement by actively seeking feedback and implementing suggestions to enhance customer support processes.
• Display a high level of empathy and patience in dealing with customer concerns and complaints.
Requirements:
• Strong written communication skills.
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