Groups| Meetings Events Coordinator

Working for Hilton



Overlooking beautiful Lake Taupo, Hilton Lake Taupo is a 113 room hotel resort. We have a fitness centre, sauna, steam room, spa, heated swimming pool and tennis courts.

Our onsite restaurant Bistro Lago is a dining destination for both international visitors and locals, and, our conference and event areas offer unique spaces filled with natural light.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 11+ countries and territories and an award winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all



Job Description



A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.



What will I be doing?


As a Groups and Events Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards:

Receive groups and events and keep up to date the hotel even output
Draw up contracts for groups and events
Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
Negotiate budgets with customers
Develop Banquet Event Orders in the system with all relevant information
Perform monthly report groups and update closing information event files
Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Food & Beverage, Kitchen and Hilton Meetings
Act directly with the guest or client during the stay of groups and events
Ensure that all client requests are answered efficiently and with agility


What are we looking for?


A Groups and Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Graduate or MBA in Management, Hospitality and Marketing
Previous sales groups and events experience, preferably in Hospitality
Ability to analyze and manage multi tasks
Ability to solve problems quickly and efficiently
Sense of organization and planning
Excellent Administration Skills
Excellent Computer skills including Excel, PowerPoint and Word
Preferred experience with Delphi.fdc
Proactive approach to meet deadlines and objectives