Job Description
Amaroo Medical is a purpose-built medical facility located in the Amaroo Park estate, just outside Mareeba township. There are both male and female GPs with special interests in women’s and men’s health, paediatrics, chronic disease, diabetes and mental health. The Practice also trains and mentors Registrars and Medical Students. We offer general medical services as well as preventative health checks, immunisations, work place medicals, chronic disease clinics, IUD insertion, removal of skin lesions, audiometry, ECG, spirometry, counselling, mental health plans, dressings, wound care, health assessments and care plans. Visiting specialists include cardiology, orthopaedics and gynaecology. Our team includes GPs, a Podiatrist, a Physio, Nurses, a Practice Manager and full-time, part-time and casual Receptionists. It is a family-based practice and there is an emphasis on work-life balance.
Qualifications & experience
Minimum of two years’ experience in a receptionist/clerical worker/customer service role
Secretarial skills
Computer literacy and competency with Microsoft Word and Excel
Current First Aid Certificate (or willing to obtain one)
Possession of current driver’s licence
Effective interpersonal & communication skills
Ability to work unsupervised and as part of a team
Demonstrated knowledge of privacy laws, confidentiality requirements & safe work practices
Tasks & responsibilities
Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, triage
Make patient appointments and accurately record details
Handle incoming calls and message taking in timely and competent fashion
Perform all secretarial work - such as mail, faxes, email, filing, scanning, photocopying
Issue invoices & receipts
Process Medicare, WorkCover, Insurance accounts for billing purposes
Prepare & reconcile banking
Benefits
Opportunity for further education, training & professional development
