Operations Support | Weekend

Dragonfly is hiring for Weekend Operations Support positions for its delivery hub in South Granville. These are permanent part-time positions.



Shifts available for Saturday to Sunday, 8:00 AM to 4:00 PM or 4:00 PM to 12:00 AM.



Why join Dragonfly?

• Attractive compensation plan

• Dynamic, team-oriented environment

• Various growth opportunities



What does it take to be successful?

• Experience in a warehouse position and in the field of transportation would be assets;

• 2 years of experience in a customer service position;

• Strong customer services skills;

• Being dynamic and customer focused;

• Excellent oral and written communication skills;

• Strong skills with the Microsoft Office suite and other software.



Now, you’re probably asking yourself, what will I be doing in this position?

• Prepare daily reports;

• Process pending packages and returns;

• Respond to customer inquiries sent by the call center;

• Contact customers by phone and / or email occasionally;

• Collaborate with the call center, delivery partners and operation supervisors;

• Data entry as needed;

• Escalate special cases to supervisors;

• Maintain a clean and safe work environment following the health and safety regulations.





Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly.